FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Do you offer Reserves/Layaway
Yes. If you would like an item(s) reserved, please contact us. Reserves are held for one week. If you have not completed your order within a week, the item will no longer be on reserved for you.
Lay-a-ways: If interested in a lay-a-way payment, please contact us. Lay-a-way plans are set up for 30 days and 20% of the total order is due up front. From the first payment, you will have 30 days to complete your lay-a-way at a pace that works best for you. If you cannot finish your payment plan in the allotted 30 day time or cancel your payment plan, you 20% down payment will not be refunded; payments made after the initial down payment will be refunded.
How do you measure your items?
ll items are measured in inches. Garments are lying flat, measured one way across the garment then doubled. For example, if a bust measurement for a garment measured 18 inches across, the bust size is 36 inches. We provide basic measurement for best fit but always feel free to email us if you need additional measurements.
Do you combined shipping?
We offer free US shipping for all orders and combined shipping cost for our overseas customers. Overseas shipping goes by weight, send us a message and we can give you a quote on shipping to your location. If we quote you a higher price than the actual shipping cost, we will send you the shipping cost differenc
Do you have a physical localtion?
As of writing this, we don't have a storefront. All orders are handled online however, if you're in the Cleveland area, feel free to contact us. We offer local pickup and delivery on our larger items and we also sell localy in person at various markets.